# Getting Support

> Check status.reporting.cloud, open a ReportingCloud support case with Text Control, describe the failing request and join the community workspace on Slack.

- **Product:** ReportingCloud
- **Section:** Documentation
- **Kind:** Topic
- **Path:** ReportingCloud > Troubleshooting > Getting Support
- **Web URL:** https://docs.textcontrol.com/reporting-cloud/troubleshooting/support/
- **LLMs URL:** https://docs.textcontrol.com/reporting-cloud/troubleshooting/support/llms.txt
- **LLMs-Full URL:** https://docs.textcontrol.com/reporting-cloud/troubleshooting/support/llms-full.txt

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## On This Page

- [Check the Service Status](https://docs.textcontrol.com/reporting-cloud/troubleshooting/support/#check-the-service-status)
- [Open a Support Case](https://docs.textcontrol.com/reporting-cloud/troubleshooting/support/#open-a-support-case)
- [Describe the Request](https://docs.textcontrol.com/reporting-cloud/troubleshooting/support/#describe-the-request)
- [Ask the Community on Slack](https://docs.textcontrol.com/reporting-cloud/troubleshooting/support/#ask-the-community-on-slack)
- [Related Pages](https://docs.textcontrol.com/reporting-cloud/troubleshooting/support/#related-pages)

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## Nearby

- **Previous:** [Templates and Merging](https://docs.textcontrol.com/reporting-cloud/troubleshooting/mail-merge/llms.txt)
- **Next:** [What's New](https://docs.textcontrol.com/reporting-cloud/whats-new/llms.txt)